FAQ

Does Verma Fashion have a showroom or store?

Verma Fashion has a showroom in the city of Amsterdam where the products offered on the website can be viewed offline. Make an appointment and come and view our collections without obligation. Make an appointment in our showroom

What is the address of Verma Fashion?

Rijswijkstraat 185 Unit73 102 1062 EV Amsterdam

Are you available by phone?

We can be reached by phone during office hours. You can call us with questions at: Phone: 06 54907380 WhatsAPP : 06 54907380 For general questions you can also email to info@vermafashion.nl

What are your opening hours?

Verma Fashion is open from Monday to Friday from 9 a.m. to 5 p.m. We are closed on Saturdays and open on Sundays from 9 a.m. to 1 p.m.

Do I have to make an appointment if I want to visit the showroom?

No you don't have to, but it would be better if we know ahead of time.

Where can I go with problems or complaints?

If you have a problem or complaint about Verma Fashion's products, you can report this via the contact form or by telephone. The complaint will be resolved as soon as possible. Contact Verma Fashion

Can I do without a Chamber of Commerce? buy number?

Unfortunately it is not possible to register without K.V.K. number to order. The reason is that Verma Fashion is a wholesaler that only supplies to retailers and companies. Retailers based abroad can buy on the basis of their VAT. number.

Can I use Verma Fashion product images for my own website without permission?

The images used by Verma Fashion on the website may not be used without permission.

Is there a minimum purchase amount?

No, Verma Fashion does not have a minimum purchase amount. That is why you never have to invest more than necessary with us.

What is the delivery time of the products?

Your order will be delivered within 2/3 working days.

How much are the shipping costs?

For orders within the Netherlands below € 250, we charge € 7.50 shipping costs and for orders within the Netherlands above € 250, the shipping costs are free.

I don't like the product I ordered. Can I return this?

We do not take back products that we do not like. Read the product description and composition carefully before purchasing. This can help ensure that you do not make a bad purchase.

Can I return a product if it has a manufacturing defect?

Purchased items will be taken back if they have suffered a manufacturing defect or similar damage before purchase.

What should I do if I want to return a product?

In the first instance, please notify us, via email, of the manufacturing defect or damage. Send a photo of this so that we can assess this. We will then contact you.

What should I take into account if I want to return the product?

  • - Contact us within 7 days of purchase or receipt
  • - Return the item within 10 days of purchase
  • - The product must not be worn, damaged, used or worn
  • - The product must have our (price) tags and labels
  • - Send or bring a copy of your purchase invoice
  • - We do not take back purchased sale items
  • - If agreements have been made by e-mail regarding the return, please include a printout of the e-mail when returning
If the photo of the return has been viewed by us and there is clearly an error or damage, we will send a shipping label to the e-mail address you provided. Pack the product in the box, stick the label on it and deliver it to the nearest Post.nl delivery point.

I have received a product that I did not order.

If your order contains a product that you did not order or the size or color does not match your order, please notify us as soon as possible by e-mail. We will then contact you by phone. Together we will find a solution.

When will I receive my purchase amount back?

The purchase amount will be refunded within one month at the latest, provided that other arrangements have been made.

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